No refunds are provided for the ordered products.
We assure K.N. Computers’ customers about the quality of our products purchased by you through our website. However, if you are not happy with the product, we will exchange it for you if it meets the following conditions:
- An incorrect product has been delivered to you i.e. the product does not match the item in the order confirmation email.
- If the product you receive has a genuine quality/manufacturing defect.
- Please ensure that the product you return is intact and is of the same condition as delivered to you.
Please contact our care team within 7 days of receiving the product via email at email@example.com or call us at +91 9829013524 from Monday to Saturday, between 12 noon to 6:00 PM (IST). We will look into the issue and respond to you within 3 business days.
We will be happy to, following a quality check, offer you an exchange with the same new product. This will be processed within the same delivery timeline as mentioned on the product (30-60 business days).