Shipping Policy - kncomputers.in

At K.N. COMPUTERS (GSTIN: 08AAJPN0264C1ZZ), we strive to ensure that your orders are delivered promptly and securely. This Shipping Policy outlines the terms and conditions for the shipment and delivery of products purchased from our e-commerce website.

1. Order Processing Time:
– Orders are typically processed within 1-2 working days after the payment is confirmed.
– Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time:
– After processing, orders will generally be delivered within 5-6 working days to most locations within India. Delivery times may vary based on your location, availability of the products, and unforeseen circumstances beyond our control.
– We aim to ensure timely delivery however, K.N. COMPUTERS cannot be held liable for delays caused by external factors such as courier service delays, strikes, weather conditions, or any other force majeure events.

3. Shipping Charges:
– Shipping charges, if applicable, will be mentioned at the time of checkout and may vary depending on the destination and weight of the package.
– In some cases, we may offer free shipping on orders above a certain value, which will be communicated on the website.

4. Order Tracking:
– Once your order is shipped, you will receive an email or SMS with the tracking details. You can use these details to track the status of your shipment on our courier partner’s website.
– In case you do not receive the tracking information, please contact us at info@kncomputers.com.

5. Delivery Locations:
– K.N. COMPUTERS currently ships to all major cities and towns across India. If delivery is not available in your area, you will be notified at the time of placing the order.

6. Packaging:
– We take utmost care in packaging your order to ensure that it reaches you in perfect condition. In the unlikely event that you receive a damaged or tampered package, please refuse to accept it and contact our customer support team immediately.

7. Failed Deliveries:
– If a delivery attempt is unsuccessful due to incorrect address details, unavailability of the recipient, or any other reason, we will make additional delivery attempts. If all attempts fail, the order may be returned to us. In such cases, any additional shipping charges will be borne by the customer.

8. Change of Shipping Address:
– If you need to change the shipping address after placing the order, please contact our customer service team immediately. Address changes may not be possible once the order has been shipped.

9. International Shipping:
– Currently, we only ship within India. International shipping options may be introduced in the future.

10. Customs, Duties, and Taxes:
– All product prices displayed on the website are inclusive of GST (GSTIN: 08AAJPN0264C1ZZ). There are no additional customs or duties for orders shipped within India.

11. Lost or Damaged Shipments:
– In the rare event that your order is lost or damaged during transit, K.N. COMPUTERS will initiate an investigation with the courier partner. We will either provide a replacement or a refund based on the outcome of the investigation.

12. Customer Support:
– For any questions, concerns, or issues related to shipping, please reach out to our customer support team at info@kncomputers.com or call us at our helpline number provided on the website.

By placing an order on K.N. COMPUTERS, you agree to this Shipping Policy. We reserve the right to modify or update this policy at any time without prior notice. It is your responsibility to review this policy periodically.